Privacy Policy

This website is operated by Sylvie Guieysse Pillows LLC (“Sylvie Pillows”). Sylvie Pillows is committed to your privacy and the security of the information you provide to us during your visit to our website, at http://www.sylvie-pillows.com, including all web pages related thereto (the “Website”). Your continued use of the service constitutes your agreement to this Private Policy and any updates.

Security

We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access.

In our shopping checkout process, we use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures the safety and security of your online order. When the letters "http" in the URL address change to "https," the "s" indicates you are in a secure area employing SSL.

Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.

Violation or attempt to violate the security of this Website in any manner, including, without limitation:

obtaining or attempting to obtain data that is not intended for you,
gaining unauthorized access to an account;
attempting to breach security without permission,
testing the vulnerability of this Website;
attempting to interfere with this Website, including the host, network, or user, in any manner;
sending e-mails that were not solicited, including ads and promotions; or
forging a TCP/IP packet header or any part of header information.

These violations could result in civil or criminal penalties.

Information Collection

Generally, you may browse our Website without providing any personally identifiable information.

We receive and store any personally identifiable information you enter on the Website, whenever you shop with us online, or information you give us in any other way e.g. : when you subscribe to our mailing list.

We may collect the following personally identifiable information: your name, address, telephone number and e-mail address, and other related information. If you use a credit card on the Website, we will also collect your credit card number.

When you visit our Website, our web server automatically collects anonymous information such as products that are purchased, number of links you click within the Website, and date and time of your visit.

Use of Information

We use the information we collect for the following purposes:

• To complete your purchase transaction

• To provide the services you request

• To keep you informed about the status of your orders

• To notify you of product recalls or provide other information concerning products you have purchased

• To improve our merchandise selections, customer service, and overall shopping experience

• To administer the Website and analyze its usage.

Share of Information

Compliance with law

We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our Website, to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of this Website or the public.

Change to this Policy

Sylvie Pillows may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the email address you gave us or by placing a prominent notice on our site.

Children Privacy

The Children's Online Privacy Protection Act imposes certain requirements on web sites directed at children under 13 that collect information on those children, and on web sites that knowingly collect information on children under 13. Our Website is not directed at children under 13, and does not knowingly collect any personal information from children under 13.

Links to Other Websites

Any links in this Website to products, marks, names, services, or resources on other sites, and any links from any other sites to the Website, are solely for your convenience. This does not mean that Sylvie Pillows endorses these sites. We do not make any representations or warranties about any site you may access through our Website. We have no control over, or responsibility or liability for, their information or activities. Any concerns regarding such other sites, or any link thereto, should be directed to such particular outside website.

Furthermore, our privacy policy and practices may differ from those of these other sites. If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site. Make sure you understand any site's privacy policies before providing personal information.

E-mails

You will receive informational e-mails from us only if you have asked to receive them. If you do not want to receive email from us, you can click on the unsubscribe link and hit send at the bottom of any email communication sent by us. Please allow us 3 business days from when the request was received to complete the removal.

Cookies and Use of Web Beacons

A "cookie" is a small data file stored by your Web browser on your computer's hard drive. Cookies cannot be used to run programs or deliver viruses to your computer. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database.

We use cookies to keep track of what you have in your shopping cart and to remember you when you return to the Website as well as to identify the pages you click on during your visit to our site and the name of the Website you visited immediately before clicking to http://www.sylvie-pillows.com. We use this information to improve our site design, product assortments, customer service, and special promotions. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website.

The Website may contain electronic images known as Web beacons – sometimes also called single-pixel gifs – that allow us to count users who have visited certain pages.

No Confidentiality

Except for information necessary to place an order, we do not want to receive confidential or proprietary information or trade secrets through this Website. Any information, materials, suggestions, ideas or comments sent to us will be deemed non-confidential, and by submitting it, you are granting us an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute it for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.

This Privacy Policy was last updated on December 9th 2010